CHBS Job Description for "Contract Case Manager"

Description of Duties and Responsibilities:

Provides intensive home and community based services to families participating in CHBS (Comprehensive Home-Based Services); coordinates a strengths-based family focused; child centered process of service delivery.

Maintains an open, service focused collaborative relationship with staff of the local Child Welfare Division of The Department of Human Services (DHS).

Conducts intake with family along with assigned DHS worker.

Assesses the families needs using multi-level assessment.

Has face-to-face contact with family as specified by CHBS program requirements.

Provides structured intervention services including but not limited to the following: crisis intervention, supportive counseling, parenting education, and family strengthening, and problem solving.

Serves as an advocate for the family to support the case goals; attends court hearings, providing documentation regarding progress and activities of family as requested by DHS or the court.

Assists family in accessing services from local and state agencies such as TANF, housing assistance, food stamps, medical coverage and services, educational and vocational services, mental health services, parenting skills training, substance abuse related services and domestic violence services.

Completes all relevant paperwork in a timely manner including, but not limited to progress notes and reports. (All time requirements are determined by the OCS/CHBS contract.)

Adheres to Center policy for courtroom conduct and dress code.

Qualifications for position:

Minimum educational requirement is a bachelor’s degree in psychology, social work, or related field. Must possess a valid driver’s license and provide driving record. Must pass background clearance through the Oklahoma State Bureau of Investigation (OSBI).

Supervisory relationships:

The Case Manager is under the direct supervision of the CHBS Case Manager Supervisor.

Skills and knowledge required:

The Case Manager has excellent client engagement and intervention skills; experience with working with families; time management skills; diligent in documentation/recording; and knowledge of community resources.

Prior experience required:

Minimum of one-year experience in social work or related field.

Personal qualities:

Willing to work a flexible schedule as necessary; sensitive, competent, and committed to working with diverse clients; committed to professional development and application of newly acquired relevant knowledge to work with clients; ability to work collaboratively with DHS; ability to work within the framework of a strengths-based family focused; child centered process of service delivery.

Amount of travel and other special conditions or requirements:

The Case Manager provides services in a variety of settings in the County including clients’ homes, at the Center, and within the community as needed. Position requires some travel to attend required trainings.

Hours per day or week:

Works a flexible 40 hour week; evening and weekend hours may be necessary.